Accessibility Statement

Accessibility Policy

Hair Replacement Specialists is committed to taking all reasonable steps to ensure that the materialpublished on this web site is accessible to all users. The pages onthis website have been designed with usability and accessibility inmind. These pages should be accessible to blind, partially sighted ordisabled users and various platforms using different types of browsersoftware.

Standards Compliance

This website has been constructed in accordance with the following W3C web accessibility standards:

  1. XHTML 1.0 Transitional and has been validated at http://validator.w3.org/.
  2. CSS 2 and has been validated at http://jigsaw.w3.org/css-validator/.
  3. Web Accessibility Initiative (WAI): Web Content Accessibility Guidelines 1.0 (WCAG 1.0) to Priority Level 1 (A) and was validated at http://bobby.watchfire.com/.

Images

All content images used in this site include descriptive alt tags. Decorative and spacer graphics include null alt tags.

Visual Design

  1. This site uses cascading style sheets for visual layout.
  2. Thissite uses only relative font sizes, compatible with theuser-specified "text size" option in visual browsers. If you needto change the "text size" in your Web browser please view theinstructions below.
  3. If your browser or browsing device does not support style sheets, the content of each page will still be readable.

Controlling Text and Colours in Your Browser

Guidelines for changing text size and colour settings in Microsoft Internet Explorer

  1. With the Internet Explorer browser window open Select ’Tools’ from the menu at the top of your window.
  2. From the menu options which appear, select ’Internet options....’.
  3. Select the ’General’ tab (if it is not already selected).
  4. Click on the button marked ’Accessibility’.
  5. To change your font size settings, select the checkbox marked ’Ignore font sizes specified on Web pages’.
  6. To remove background and font colours, select the checkbox marked ’Ignore colors specified on web pages’.
  7. Click OK.
  8. Select ’View’ from the menu at the top of your window.
  9. From the menu options which appear, select ’Text size’.
  10. Select your desired text size.

Guidelines for changing text size in Netscape Navigator

  1. Select ’Edit’ from the menu at the top of the window and choose ’Preferences’.
  2. Open the Appearance group and click the ’Fonts’ category.
  3. From ’Size’ select 18.
  4. The fixed Width Font box should read ’Courier New’. From ’Size’ select 18.
  5. To override the fonts used by the designer of the web page, select ’Use my default fonts overriding document specified fonts’.
  6. Click ’OK’.

Guidelines for changing colours in Netscape Navigator

  1. Select ’Edit’ from the menu at the top of the window and choose ’preferences’.
  2. Open the Appearance group and click the ’Colors’ category.
  3. Select a colour button to change the colours of text, background, unvisited links, or visited links.
  4. To override the colours used by the designer of the web page, select ’Always use my colors, overriding document’.
  5. Click ’OK’.

Accessibility Software

Lynx (http://lynx.browser.org/), a free text-only web browser for blind users with refreshable Braille displays.

Contact Us

Ifyou use assistive technology (such as a Braille reader, a screenreader, TTY, etc.) or any other software/hardware and the format of thematerial on our website obstructs your ability to access theinformation, please contact us at enquiries@hairreplacementspecialists.co.uk.

"I’m a 61 year old woman and I have gradually lost hair from the top of my head. As it thinned, I had begun to wear it up, scraped back without a fringe to give as much coverage to my scalp as I could. But the severity didn’t suit and my self esteem and confidence reached an all time low.
With fine hair on the rest of my head, I’d started looking for a solution that would clip to the top of my head and then blend with my own hair which I felt would be cooler than a full wig, especially as I get hot flushes.
Plenty of shops now sell hairpieces as fashion items but it can be humiliating to those of us with a real need for a hair service. I found the right product on the internet but I didn’t want mail order because I wanted to see the quality, thickness and colour. Eventually I discovered a local shop specialising in hair solutions called Additional Lengths in Stockton.
I called at the shop and was immediately impressed with the amount of stock available. I wasn’t made to feel uncomfortable when I described what I needed and an appointment was made for a consultation the following week. When I returned, I was introduced to Victoria, who specialises in hair replacement. I was taken to the rear of the shop where a discreet curtain was drawn around me to my relief, before Victoria came back with a selection of real hair pieces for me to try. I soon found one that was suitable and I was surprised at how it held really well, onto my own hair, which I’d feared was too thin. Victoria ensured that it fit well and could be styled in the way I wanted, then a further appointment was made by which time, she would have the hair styled ready to be trimmed to my face and required length.
When I returned, Victoria professionally cut in a fringe and shaped the piece into my face before trimming the length. Once again the service was discreet and she then talked to me for some time about the causes of hair loss, ensuring that I understood my own particular problem. She then fully explained how my new hair piece was constructed and how best to care for it before presenting me with a goody bag with grooming brushes and suitable hair treatments.
Later that day, I picked up my grandson from school. I hadn’t met his teacher before, so she asked him who I was before saying “aren’t you lucky to have such a good looking Grandma!”
A couple of weeks later, I received a follow-up call from Victoria to check that I was happy with my hair.
So, thanks to Victoria and her team, I can now hold my head up once again. Yours is truly a bespoke, much needed, thoughtful and good quality service for which I’m so grateful and will use again and again.
Best Wishes
Pat Cook
"
Pat Cook, Dec 2010